Azul

Message Taking made Easy


How Azul Helps Users


THE BUSINESS SUPPORT CENTRE MANAGER OR SUPERVISOR:

  • Create, edit and delete Contacts to take messages for.
  • Run a report showing the messages taken for each Contact.
  • Ability to accurately bill each Contact according to the number of calls taken.
  • Full accountability as they can see who has taken each message, when the message was taken, and who it was for.

THE TELEPHONIST/RECEPTIONIST/ADMINISTRATOR:

  • Takes messages for a Contact without having to check how the Contact would like get their messages.
  • Can see if the messages have been sent.
  • All messages are stored in one place, avoiding ever losing a message.

THE CONTACT WHO THE MESSAGES ARE FOR:

  • Receive the messages promptly and in the way they would like to.
  • Can see who has taken the message and when.
  • All of the calls taken for them are held in one place making it easy to find any message.
  • To know that they have been accurately billed for the number of calls that have been taken for them.

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