How Azul Helps Users
THE BUSINESS SUPPORT CENTRE MANAGER OR SUPERVISOR:
- Create, edit and delete Contacts to take messages for.
- Run a report showing the messages taken for each Contact.
- Ability to accurately bill each Contact according to the number of calls taken.
- Full accountability as they can see who has taken each message, when the message was taken, and who it was for.
- Takes messages for a Contact without having to check how the Contact would like get their messages.
- Can see if the messages have been sent.
- All messages are stored in one place, avoiding ever losing a message.
THE CONTACT WHO THE MESSAGES ARE FOR:
- Receive the messages promptly and in the way they would like to.
- Can see who has taken the message and when.
- All of the calls taken for them are held in one place making it easy to find any message.
- To know that they have been accurately billed for the number of calls that have been taken for them.
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